Effective Date: 18/11/2025

Welcome to WeHear, the innovative communication app developed by WeHear Innovations Pvt. Ltd. Your privacy is our top priority, and we are committed to maintaining transparency and safeguarding your information. By using the WeHear app, you agree to the terms outlined in this privacy policy.

Information Collection and Use
The WeHear app is provided by WeHear Innovations Pvt. Ltd. as a free service. To enhance your experience, we may collect certain personally identifiable information, including but not limited to your name, gender, date of birth, and profile photo. This information is securely stored and used solely for improving the service and personalizing your user profile.

Permissions and Feature Usage
Microphone Permission & Audio Recording
We request access to your device’s microphone to facilitate core functionalities such as AI-assisted note-taking, voice recording, language translation, and pronunciation checks.
• Active Recording Service: To ensure your recording sessions and AI processing continue uninterrupted—even if you navigate away from the main screen or use other apps—we utilize a dedicated service that keeps the microphone active during your session.
Bluetooth & Connectivity
To enable seamless connectivity with WeHear hardware and other supported peripherals, we request Bluetooth permissions. This allows the app to wirelessly detect, pair, and manage connections with your devices to provide a personalized audio experience.
Location Permission
We adhere to strict location permission policies. We may request access to your approximate or precise location.
• Usage: On certain versions of the Android operating system, location access is technically required to scan for and connect to Bluetooth devices.
• Privacy Assurance: We do not track your location in the background. Location access is only active when the app is in use and is necessary for the specific feature you are utilizing.
Data Synchronization
To ensure your AI notes, recordings, and user preferences are safely backed up and accessible across your devices, the app runs a data synchronization service. This feature operates while the app is active to reliably upload your data to our secure servers, preventing data loss.
Notification Permission
We request permission to send you notifications. These are used to keep you informed about the status of active services (such as ongoing recordings or syncing processes), device connection alerts, and important app updates.
Device Information
To optimize app performance and troubleshoot issues, the app may collect specific device identifiers and technical data. This information is handled securely and used for analytics and compatibility purposes.

Data Security
We employ robust security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. Access to your personal data and recordings is restricted to authorized personnel only.

Third-Party Services
WeHear may use third-party services for analytics and functionality, adhering to their respective privacy policies. Please review them for a comprehensive understanding of their data practices:
• Google Analytics for Firebase
• Firebase Crashlytics
• Microsoft Clarity

Children’s Privacy
These Services do not address anyone under the age of 6. We do not knowingly collect personally identifiable information from children under 6 years of age. If we discover that a child under 6 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take the necessary actions.

Changes to This Privacy Policy
We may update our privacy policy to reflect changes in functionality, new features, or regulations. Any modifications will be communicated through the app or our website.

Contact Us
If you have any questions or concerns, please contact us at info@wehearglobal.com or during business hours [09:30 AM to 6:00 PM from Monday to Friday, excluding Public Holidays].
Thank you for choosing WeHear.