Effective Date: 2024-01-01

Welcome to WeHear, the innovative communication app developed by WeHear Innovations Pvt. Ltd. Your privacy is our top priority, and we are committed to maintaining transparency and safeguarding your information. By using the WeHear app, you agree to the terms outlined in this privacy policy.

1. Information Collection and Use:

WeHear app is provided by WeHear Innovations Pvt. Ltd. as a free service. To enhance your experience, we may collect certain personally identifiable information, including but not limited to name, gender, date of birth, and profile photo. This information is securely stored and used for improving the service.

2. Location Permission:

We adhere to Google Play Store’s strict location permission policies. The app accesses device location only when initiated by the user for specific operational purposes. Location access is terminated immediately after completing the user-initiated action. We request the minimum scope necessary for the current feature or service requiring location access, aligning with users’ reasonable expectations.

3. Bluetooth Nearby Devices Permission:

To enable seamless connectivity with nearby devices, we request Bluetooth permission, ensuring personalized experiences with our innovative features.

4. Microphone Permission:

Microphone permission is requested to facilitate language translation, pronunciation checks, and other essential functionalities.

5. Foreground Location and Foreground Microphone Service:

Foreground location and foreground microphone service permissions are sought to support features that enhance your communication experience. These permissions enable specific functionalities, ensuring a seamless and reliable user experience.

6. Device or Other ID:

To optimize app performance, the app may collect device or other ID information, handled securely with no personally identifiable information associated.

7. Data Security:

We employ robust security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. Access is restricted to authorized personnel only.

8. Third-Party Services:

WeHear may use third-party services for analytics and functionality, adhering to their respective privacy policies. Please review them for a comprehensive understanding of their data practices.

• Google Analytics for Firebase
• Firebase Crashlytics
• Microsoft clarity

9. Service Providers:

Third-party companies may be engaged to facilitate and analyze our service, always adhering to data protection standards.

10. Children’s Privacy:

These Services do not address anyone under the age of 6. We do not knowingly collect personally identifiable information from children under 6 years of age. If we discover that a child under 6 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take the necessary actions.

11. Changes to This Privacy Policy:

We may update our privacy policy to reflect changes in functionality or regulations. Any modifications will be communicated through the app or our website.

Contact Us:

If you have any questions or concerns, please contact us at info@wehearglobal.com or during business hours [09:30 AM to 6:00 PM from Monday to Friday, excluding Public Holidays]. 

Thank you for choosing WeHear.

This policy is effective as of 2024-01-01.