App Privacy Policy

WeHear Innovations Pvt. Ltd. built the WeHear OX app as a Free app. This SERVICE is provided by WeHear Innovations Pvt. Ltd. at no cost and is intended for use as is. This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service. If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at WeHear OX unless otherwise defined in this Privacy Policy.


Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Name, gender, date of birth, profile photo. The information that we request will be retained by us and used as described in this privacy policy.

Location Permission

Wehear OX needs to use your location to search your available Wehear OX device around you to connect using bluetooth. We do not share or store any of the location information of your phone.

Storage Permission

Wehear OX needs access to your device storage to save your hearing patterns and PHI data.

The app does use third-party services that may collect information used to identify you.

Link to the privacy policy of third-party service providers used by the app

  • Google Analytics for Firebase
  • Firebase Crashlytics

Manage External Storage Permission

The permission should only requested by the platform document translate feature. It allow an application to modify to files on the device.

In our application has a core use case that requires broad access of files on a device, but cannot do so efficiently using the privacy-friendly storage.    

Device or Other Id

WeHear OX takes your device Id to make a feature functionable in the app. We do not store or share your device id.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.



We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.


Children’s Privacy

These Services do not address anyone under the age of 6. We do not knowingly collect personally identifiable information from children under 6 years of age. In the case we discover that a child under 6 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.


Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2021-01-01


Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at

Email :

[09:30 AM to 6:00 PM from Monday to Friday except Public Holidays]